Frequently Asked Questions
Endeleo Counselling Therapy is a professional counseling service that helps individuals, couples, families, adolescents, and groups navigate life's challenges and improve emotional well-being.
Endeleo means progress, reflecting our belief that past challenges or circumstances do not have to define you or keep you stuck.
We offer therapy for individuals, couples, families, adolescents, groups, and Employee Assistance Programs (EAP).
TRACS is our holistic approach to therapy focusing on:
- T – Trauma & Grief
- R – Relationships
- A – Adolescence
- C – Change
- S – Self-Awareness
If you're feeling overwhelmed, struggling with relationships, experiencing stress, grief, or any emotional challenges, therapy can provide guidance, coping strategies, and healing.
Yes. We maintain strict confidentiality to ensure a safe and private space for our clients.
Yes. We offer both in-person and online sessions for your convenience.
Sessions typically last between 60 minutes to 1.5hrs, depending on the service.
The number of sessions varies based on individual needs. Some clients find short-term therapy helpful, while others benefit from ongoing sessions.
We offer adolescent counseling but may refer younger children to specialists based on their needs.
Yes, I provide inclusive, affirming therapy for LGBTQ+ individuals.
EAP is a workplace-based service providing confidential counseling to employees to manage work and personal challenges.
You can book a session on our website by clicking here. You can also contact us via phone or email.
We accept various payment methods, including mobile money (M-Pesa), bank transfers, and online payments.
We are working on partnerships with insurance providers. Contact us to check your coverage options.
Yes, but we require at least 24 hours' notice for cancellations or rescheduling.
Your therapist will ask about your concerns, goals, and background to create a personalized approach for your therapy journey.
No referral is needed. You can reach out and schedule a session directly.
For individual sessions, it's best to attend alone, but for couples and family therapy, relevant members can participate.
Just come with an open mind. You may also write down your thoughts, concerns, or goals beforehand.
A therapist provides professional, unbiased guidance, evidence-based strategies, and a structured approach to help you process emotions and achieve lasting change.
Yes, I am sensitive to spiritual beliefs and thoughtfully integrate them into sessions whenever it is meaningful and practical for each client.